Contact Us
Phone
Consult with an expert to get assistance with your account or to explore options for new accounts and loans.
For branch hours, please reference Locations & ATMs.
Live Chat
Use our secure live chat option to consult with an expert about your accounts or to discuss other accounts and loans.
Member Contact Center & Live Chat Hours
| Monday | 7 AM - 7 PM CT |
| Tuesday | 7 AM - 7 PM CT |
| Wednesday | 7 AM - 7 PM CT |
| Thursday | 9 AM - 7 PM CT |
| Friday | 7 AM - 7 PM CT |
| Saturday | 8 AM - 1 PM CT |
| Sunday | Closed |
2024 Holiday Closures
| New Year's Day | January 1 |
| Memorial Day | May 27 |
| Independence Day | July 4 |
| Labor Day | September 2 |
| Thanksgiving Day | November 28 |
| Christmas Eve | December 24 (Open until 2 PM CT) |
| Christmas Day | December 25 |
Member Contact Center & Live Chat Hours
| Monday | 7 AM - 7 PM CT |
| Tuesday | 7 AM - 7 PM CT |
| Wednesday | 7 AM - 7 PM CT |
| Thursday | 9 AM - 7 PM CT |
| Friday | 7 AM - 7 PM CT |
| Saturday | 8 AM - 1 PM CT |
| Sunday | Closed |
2024 Holiday Closures
| New Year's Day | January 1 |
| Memorial Day | May 27 |
| Independence Day | July 4 |
| Labor Day | September 2 |
| Thanksgiving Day | November 28 |
| Christmas Eve | December 24 (Open until 2 PM CT) |
| Christmas Day | December 25 |
Secure Message
Get the help you need and keep your sensitive account information safe by sending a message through our secure messaging platform in Digital Banking.
To send a message, click below to log in to Digital Banking.
Appointment
Meet with an expert over the phone to discuss new accounts and loans.
Book a callBranches
Visit your local Connexus branch to speak with one of our associates. Please call ahead for availability.
Find a branchMailing address
Connexus Credit Union
PO Box 8026
Wausau, WI 54402-8026
Note: For loan payments or payoffs, please follow the instructions on the Pay my Loan page as the mailing address is different.
Fax
715.847.4747
Feedback
Thank you for your interest in helping Connexus Credit Union improve our website, app, services, or products. Click below to open our feedback survey.
Open survey