Mobile Deposit
Deposit paper checks using your smartphone.
Sign, snap, and deposit checks. Anytime, anywhere.
Don’t fight traffic or drive-thru lines to deposit checks in person. Save time by using Mobile Deposit to quickly and easily deposit checks using your smartphone in just three, simple steps.
How to use mobile deposit
Step 1
Sign the back of the check and write “For Mobile Deposit Only at Connexus Credit Union”. Then log in to the Connexus App and tap “Mobile Deposit” from the menu.
Step 2
Tap the account you’d like to deposit your check into. Then tap “Deposit amount” and enter the dollar amount you’d like to deposit.
Step 3
Tap “Front of check” to take a picture of the front of the check and “Back of check” to take a picture of the back of the check. Then tap “Submit deposit.”
FAQs: You asked. We answered.
Digital Banking: Mobile Deposit
Can I deposit checks from other countries?
Only checks issued from financial institutions headquartered in the United States are able to be deposited through Mobile Deposit.
Are there any kinds of checks not allowed (government-issue, cashier’s check, etc.)?
The following are examples of items that are not permitted and will not be processed:
- Cash, money orders, bonds, or non-negotiable items
- Checks made payable to “Cash”
- Checks that have been altered, post-dated, stale-dated, or are incomplete
- Checks drawn on a foreign financial institution or in a foreign currency
- Checks that do not have a payer signature and/or are not endorsed
- Third-party, starter kit, or traveler’s checks
- Other items as per our sole discretion
Can I deposit money orders with Mobile Deposit?
No, money orders cannot be processed through Mobile Deposit.
Are funds deposited with Mobile Deposit available immediately?
You will see your Mobile Deposit funds posted to your account immediately, but standard check holds may apply depending on factors such as the dollar amount and type of check.
What do I do with the physical check after I deposit it with Mobile Deposit? Do I have to keep it? If so, for how long?
Per the Mobile Deposit disclosure, you agree to securely store and provide limited access to original check item(s) for a minimum of 60 calendar days.
How do I endorse my check for Mobile Deposit?
Sign the back of your check and write the phrase “For Mobile Deposit Only at Connexus.” This new requirement is the result of a regulatory change across all financial institutions. Its purpose is to help prevent fraud.
What are the requirements to qualify to use Mobile Deposit?
To use Mobile Deposit, you must have a Connexus checking or savings account, and your accounts must be less than 60 days delinquent or overdrawn.
Is there a limit to how many checks I can deposit each day?
There is no limit to how many checks can be deposited each day.
Is there a daily limit on how much I can deposit?
Yes. Daily deposit limits start at $2,500. If you need assistance with your limit, please contact the Member Contact Center at 800.845.5025.